Refund policy

To initiate a return, please contact us at:
📧 Customer Service Email: mying0987@gmail.com

We will provide you with a return authorization and detailed instructions on how to return your package. Please note:

  • Items sent back to us without prior communication will not be accepted.

  • Return shipping costs are the responsibility of the buyer (except in cases where the return is due to our error or product quality issues).

📦 Please send your return to the following address:
Xinzheng Cigarette Factory, No. 16 Yanchang Street, Xinzheng City, Henan Province, China